When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
We deliver your order right away. We will normally send your order to you within
2 business days. International orders are generally received in under
6 days.
Shipping And Handling: We use DPD Couriers within the island of Ireland and priority post for the rest of EU. This is normally a next day service for orders placed before 1pm in Ireland and 6 days in the rest of EU. To find out the shipping cost before you buy simply add the product to your shopping cart by clicking on "add to basket", you can then see the shipping charge before entering any payment details. For EU orders please contact us prior to ordering so we may quote you for your shipping cost before you please an order.
If your item is not in stock, we will email you before deciding how to proceed.
Taxable items have 21% VAT (sales tax) added.
Any credit card details you entered are transmitted over a secure(SSL) link and stored using 128-bit encryption.
We guarantee your satisfaction. In addition, customers from the European Union are protected under the EU Distance Selling Directive which can be found at
http://www.hmso.gov.uk/si/si2000/20002334.htm
If you need to reach us, please use the
Contact us link on the store page.
We do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Returns Policy All our products are covered by a one year limited warranty provided by the manufacturer. Please contact us first in the unlikely event that you need to return your purchase. We regret we cannot accept responsibility for shipping costs. You may also be able to return the product direct to a service centre in your own country. Your purchase is protected by EU distance selling regulations.